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Close Ticket Sales Prior to Event Start
Close Ticket Sales Prior to Event Start

Use this feature to stop online ticket sales prior to the start of your event.

Erne M avatar
Written by Erne M
Updated over a week ago

In the event you wish to stop online sales before your event starts, we have a fully customizable setting that will apply to all events within your event bucket!


1. Go to your event bucket settings page, then click "Open Additional Settings"

2. Scroll down to the "Advanced ticketing settings" section and select "Close online ticket sales prior to event start time"

Once selected, you can customize the Ticket Sales Cutoff duration to any length of time you'd like.

3. Click Save Changes

4. Customize the message shown to your audience if they attempt to buy tickets after the Ticket Sales Cutoff time has begun by opening the Configurator and navigating to the Misc tab.

Scroll down to the "Box office only message" field to add to or edit the message that will display once the Ticket Sales Cutoff time has begun for a given screening or event.

Don't forget to click Save!

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