Ticket buckets represent tickets available for sale at your events! If an event does not have a ticket bucket, your audience cannot order tickets through Eventive.
Ticket buckets are created from within each virtual screening's edit page. A screening must have at least one ticket bucket if you want to sell/issue tickets. You can also create multiple ticket buckets for a single virtual screening!
Watch our Creating Virtual Screenings video!
Create a Ticket Bucket
Navigate to the virtual screening's edit page
Scroll down to Ticket Buckets
Click Add New Ticket Bucket
If you'd like to copy ticket bucket settings from another screening in this event bucket, click Clone From Another Event. This is a great way for organizers with complicated ticket bucket configurations to easily replicate them across multiple events within an event bucket!
Ticket Bucket Settings
Name: "Virtual Admission" by default, but you can customize it. We recommend leaving this "Virtual Admission," especially if you are showing the same film as both a virtual and physical screening.
Quantity: Leave blank to allow unlimited tickets to be sold, or you can enter a maximum quantity to sell here.
Public for customer orders: Enabled by default. If you disable this option, customers will not be able to purchase, pre-order, or unlock a ticket to this screening from your website. When disabled, tickets can only be issued through the Box Office.
Restrict maximum quantity of tickets per customer: This limits the number of tickets that can be ordered per account.
Enable pay-what-you-can virtual unlocks: Select this to enable sliding scale ticket prices. You will specify a minimum price per unlock. Learn more about pay-what-you-can tickets.
The pay-what-you-can virtual unlocks feature is not compatible with the use of price variants. With pay-what-you-can tickets, the feature is essentially allowing the user to specify their own custom price variant. Please choose between either pay-what-you-can virtual unlocks or price variants - the use of both features in combination will produce an error.
Sell additional variants of this ticket bucket: This enables you to sell tickets from the same overall quantity at different price points -- such as student or senior tickets. You can add as many variants as you like and they will be available for online checkout and in the Box Office.
Variants are best for tickets of the same type. For ticket types that provide additional benefits (ie. VIP tickets), we recommend creating a separate ticket bucket by clicking "Add New Ticket Bucket."
Custom rush line ticket price: Please disregard this setting and leave it unchecked, as this applies only to physical events.
Auto-issue companion ticket to another event: Enable this setting to specify which event audience members who buy a ticket to this event will also get a ticket for. Great for double features or movie & party combos.
Restrict ordering to certain pass buckets only: This setting will appear only if you create a second ticket bucket. It allows you to selectively assign quantities of tickets to specific pass buckets or groups of pass buckets.
Displayed Ticket Price
When an event has one Ticket Bucket, the virtual screening page will show the main price of the ticket bucket by default. If there are two or more Ticket Buckets, the lowest Ticket Bucket price will be displayed.
For example, if an event has one Ticket Bucket priced at $15 with $8 variants, and a second Ticket Bucket priced at $25, the patron will see the $15 price featured on the event page.
Enable Ticket Expiration Reminder Emails
You can enable a reminder email to be sent 24 hours before an unwatched virtual ticket expires on a per-event bucket basis. The email includes the expiration date and time, as well as the length of the watch window.
To enable reminder emails, go to your Event Bucket Settings page, click Eventive Virtual Settings, and select "Send warning email 24 hours before any still-unwatched ticket is going to expire."