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Collect Supplementary Data from Passholders

Ask for information - such as phone number or mailing address - when a pass is purchased.

Written by Theo Patt

Use a pass bucket's Supplementary Data tab to collect information from passholders at checkout.

A passholder can update their supplementary data - say, if their mailing address changes - at any time from their Eventive account.

Watch our Creating Pass Buckets video!

How to collect supplementary data from passholders:

  1. Select the Supplementary data tab from the pass bucket settings page
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  2. Click Add new field

  3. Select a field type (see below), label, and description (optional)

  4. Click the Required box if you wish to require that passholders fill out this field at time of purchase
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  5. Repeat steps 2-4 in order to create as many data fields as desired

  6. When you're finished, click Save fields

NOTE: Eventive automatically requires names and email addresses at the time of purchase, so you do not need to add those supplementary data fields.

Field Types

  • Text

  • Mailing address

  • Phone number

  • Date

  • Dropdown select - Add dropdown menu options by clicking "Add option" and select "Allow multiple selections" if applicable
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  • Checkbox - Add a checkbox label if applicable
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  • State (US) - Option to show an "I don't live in the United States" option (text is customizable)
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  • Image Upload - Customers will be prompted to upload an image. A cropping tool is provided. Option to require a square aspect ratio.
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Remember, the most imperative sections to complete in the Pass Bucket editor are the General Tab and the Pass Rules Tab.

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