When you create or edit an account, you will specify the Role assigned to the account to grant varying levels of access to the Eventive dashboard. Roles can be modified at any time.

Below is an explanation of what each Role has access to on the dashboard.

Please note that all Roles have access to ALL Event Buckets associated with your organization's Eventive account.

Guide to Permissions

Edit/Manage

Authorized to make all changes

Limited Edit/Manage

Authorized to make limited changes appropriate to the role

Access

Authorized to download reports

Limited Access

Authorized to download select reports appropriate to the role

View Only

Authorized to limited views relevant to the role; non-pertinent and sensitive information is restricted from view

Roles

Administrator

Administrator is the default role assigned to new accounts. Users with the Administrator role have full access to all Eventive functionality!

Edit/Manage

Financials

Billing Hub

Revenue Sharing

Global Reports

Settings

Configurator

Embed Wizard/Eventive Everywhere

Box Office

Discounts

Passes

Item Buckets

People

Orders

All Customers

All Orders

Balloting

Films

Virtual screenings

Physical events

Venues

Tags

Miscellaneous

External Syncs

Mailchimp

Zapier

Mailings

Hardware Shop

Limited Edit/Manage

None

Access

Analytics

Terminals

Scanners

Ballot App

Limited Access

None

View Only

None

Box Office Manager

Great for Box Office Managers or Event Builders. Anyone who needs broad access to the system, but does not need access to financials and other more confidential analytics. This role has all of the tools necessary for high level event and transactional troubleshooting - including but not limited to exchanges, transfers, refunds and deletions.

Edit/Manage

Box Office

All Customers

Discounts

People

Orders

Films

Physical Events

Virtual Screenings

Balloting

Pass Buckets

Hardware Shop

Limited Edit/Manage

None

Access

Analytics

Terminal

Scanner

Limited Access

None

View Only

None

Box Office Supervisor

An intermediate Box Office role that is capable of sales and transactional troubleshooting such as exchanges, transfers, refunds and deletions.

Edit/Manage

Box Office

Discounts

People

Orders

Limited Edit/Manage

None

Access

Terminal

Scanner

Limited Access

Balloting (QR Access Only)

Pass Buckets

View Only

Virtual screenings

Physical events

Box Office Cashier

Entry level sales role.

Edit/Manage

Box Office

Limited Edit/Manage

None

Access

Terminal

Scanner

Limited Access

Orders (Can download tickets)

Customer Profile

Balloting (QR Access Only)

View Only

Physical Events

Virtual Screenings

Pass Buckets

Discounts

Guest Services

Ideal for concierge service for your industry guests and filmmakers. Guest services can issue, print and check in passes and can facilitate ticket bookings for your most valued guests. They have a view of Physical Events and Virtual Screenings in order to help industry guests with their festival planning.

Edit/Manage

Box Office

Discounts

People

Orders

Limited Edit/Manage

None

Access

None

Limited Access

Pass Buckets

Virtual Screenings (See Qty of Tickets Sold, No Financial Data)

Physical Events (See Qty of Tickets Sold, No Financial Data)

View Only

None

Programmer

This role gives your programmers managing permissions in areas essential to curating Physical Events and Virtual Screenings. Programmers can create Film Records, Tags, Venues, Physical Events, and Virtual Screenings. They can use Tags to define display sections for the Virtual Catalog that align with their competitions, awards and overall curatorial vision. This role does not have access to Box Office functions or sensitive financials. This role has access to Event Analytics and Streaming Analytics.

Edit/Manage

Settings

Films

Virtual Screenings

Physical Events

Venues

Tags

Limited Edit/Manage

None

Access

None

Limited Access

Analytics

View Only

None

Venue Coordinator

A practical and streamlined view for venue staff who need a high level overview of event analytics - access to these analytics can assist with tasks like line management, loading and dumping cinemas, and cinema turn over tasks. This role has management access to Physical Events and Venues in order to troubleshoot emergency situations as they arise.

Edit/Manage

Physical Events

Venues

Tags

Creator Hub

Limited Edit/Manage

None

Access

None

Limited Access

Analytics

View Only

None

Virtual Event Manager

This is a great role for Technical Managers, Virtual Content Managers and Livestream Producers. This role has managing permissions in all areas where film assets (including pre-roll and post-roll) are ingested and previewed. This role can manage the look and feel of the Eventive Native Site, the Virtual Catalog, build virtual screenings and manage livestreams via the Livestreaming Hub. This role does not have access to Box Office functions, financials, or analytics.

Edit/Manage

Settings

Configurator

Embed Wizard/Eventive Everywhere

Films

Virtual Screenings

Physical Events

Creator Hubs

Limited Edit/Manage

None

Access

None

Limited Access

None

View Only

None

Print Traffic Controller

This role is great for organizations that have a dedicated Print Traffic Controller who facilitates the ingestion and quality control screening of virtual assets.

Edit/Manage

Films

Limited Edit/Manage

Virtual Screenings

Settings

Access

None

Limited Access

None

View Only

None

Film Preview

This is a great role for volunteers and staff who are helping with quality control screenings of your virtual assets, and who do not need access to any other features of the platform. They can preview films from each Film record, or they can watch using Admin Preview from each Virtual Screening page. Access to Admin Preview allows your quality control team to preview your virtual screenings with all pre-roll, film assets, and post-roll without incurring unlock fees.

Edit/Manage

None

Limited Edit/Manage

None

Access

None

Limited Access

None

View Only

Virtual Screenings

Films

Designer

This role was created for organizations that have a website designer who only needs access to areas of the platform where they can control the look and feel of your Eventive sites. They have access to the Configurator, Advanced Editor, Virtual Settings, Embed Wizard, and Eventive Everywhere. This role does not have access to Box Office functions, event and screening building functions, or any sensitive financials or reports.

Edit/Manage

Settings

Configurator/Advanced Editor

Embed Wizard/Eventive Everywhere

Virtual Settings

Films

Limited Edit/Manage

None

Access

None

Limited Access

None

View Only

None

Reports and Analytics

This role is great for bookkeepers, financial controllers, grant writers, development departments and any other staff that needs access to financial reports, analytics and other statistics. This role does not grant access to Box Office functions or event and screening building functions.

Edit/Manage

Discounts

Venues

People

All Customers

Orders

Limited Edit/Manage

None

Access

Analytics

Limited Access

Pass Buckets

Global Reports

View Only

None

Looking for something else?

Please submit your request for other Roles not outlined here to our Feature Request board.

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