When you create or edit an account, you will specify the Role assigned to the account to grant varying levels of access to the Eventive dashboard. Roles can be modified at any time.

Below is an explanation of what each Role has access to on the dashboard.

Please note that all Roles have access to ALL Event Buckets associated with your organization's Eventive account.

Administrator is the default role assigned to new accounts. Users with the Administrator role have full access to all Eventive functionality!

Great for Box Office Managers or Event Builders. Anyone who needs broad access to the system, but does not need access to financials and other more confidential analytics. This role has all of the tools necessary for high level event and transactional troubleshooting - including but not limited to exchanges, transfers, refunds and deletions.

An intermediate Box Office role that is capable of sales and transactional troubleshooting such as exchanges, transfers, refunds and deletions.

Entry level sales role.

Ideal for concierge service for your industry guests and filmmakers. Guest services can issue, print and check in passes and can facilitate ticket bookings for your most valued guests. They have a view of Physical Events and Virtual Screenings in order to help industry guests with their festival planning.

This role gives your programmers managing permissions in areas essential to curating Physical Events and Virtual Screenings. Programmers can create Film Records, Tags, Venues, Physical Events, and Virtual Screenings. They can use Tags to define display sections for the Virtual Catalog that align with their competitions, awards and overall curatorial vision. This role does not have access to Box Office functions or sensitive financials. This role has access to Event Analytics and Streaming Analytics.

A practical and streamlined view for venue staff who need a high level overview of event analytics - access to these analytics can assist with tasks like line management, loading and dumping cinemas, and cinema turn over tasks. This role has management access to Physical Events and Venues in order to troubleshoot emergency situations as they arise.

This is a great role for Technical Managers, Virtual Content Managers and Livestream Producers. This role has managing permissions in all areas where film assets (including pre-roll and post-roll) are ingested and previewed. This role can manage the look and feel of the Eventive Native Site, the Virtual Catalog, build virtual screenings and manage livestreams via the Livestreaming Hub. This role does not have access to Box Office functions, financials, or analytics.

This role is great for organizations that have a dedicated Print Traffic Controller who facilitates the ingestion and quality control screening of virtual assets.

This is a great role for volunteers and staff who are helping with quality control screenings of your virtual assets, and who do not need access to any other features of the platform. They can preview films from each Film record, or they can watch using Admin Preview from each Virtual Screening page. Access to Admin Preview allows your quality control team to preview your virtual screenings with all pre-roll, film assets, and post-roll without incurring unlock fees.

This role was created for organizations that have a website designer who only needs access to areas of the platform where they can control the look and feel of your Eventive sites. They have access to the Configurator, Advanced Editor, Virtual Settings, Embed Wizard, and Eventive Everywhere. This role does not have access to Box Office functions, event and screening building functions, or any sensitive financials or reports.

This role is great for bookkeepers, financial controllers, grant writers, development departments and any other staff that needs access to financial reports, analytics and other statistics. This role does not grant access to Box Office functions or event and screening building functions.

Please submit your request for other Roles not outlined here to our Feature Request board.