Instant Tickets give passholders the option to either reserve tickets online in advance or allow them to walk up to the door and get scanned in with no reservation required.
Instant Tickets are automatically generated when scanning passes with the Eventive Scanner when the following conditions are met:
1. When the requirement for Advance Reservations is disabled on the Event Bucket, Physical Event or the Pass Bucket. This allows you to selectively use Instant Tickets on a per-event basis.
On the Event Bucket, Advance Reservations is disabled when "By default, require passholders to reserve tickets" is unchecked in your Event Bucket's "Additional Settings" section. This enables Instant Tickets for the entire event bucket.
For a specific Physical Event, Advance Reservations is disabled when "Do not require advance reservation" under "Passholder Tickets" is enabled for the specific event. This allows you to selectively use Instant Tickets on a per-event basis.
For a specific Pass Bucket, Advance Reservations is disabled when “Use default event bucket setting” is unchecked and “Do not require advance reservation; allow passholder walk-ups” is selected in the pass bucket "General" settings tab under "Advance Reservations".
2. The pass applies to the event, via a pass rule.
3. The pass has not already been used to order a ticket to the event. If the pass has already reserved a ticket, scanning this pass will mark the existing ticket as scanned, not create a new one.