Box Office

Sell passes & tickets on location and over the phone.

9 articles in this collection
Written by Iddo Patt, Erne M, and Kimberley Busato

Introduction to Box Office

Issue tickets, items, passes, group sales, passholder redemptions at the onsite point of sale or in your back office or call center.

Written by Kimberley Busato
Updated over a week ago

Using Box Office in Web Mode

Web Mode is a light streamlined view for efficiently processing volume orders, great for call centers and concierge guest services.

Written by Iddo Patt
Updated over a week ago

Using Box Office in POS Mode

For venue point of sale use, efficient point and click sales of tickets, concessions and merch with our intuitive graphic interface.

Written by Kimberley Busato
Updated over a week ago

Create a Box Office Order For an Existing Customer

Use the Box Office to charge existing customers for new purchases over the phone or on-site.

Written by Iddo Patt
Updated over a week ago

How to Process a Free Ticket or Pass

Issue complimentary ticket and pass orders using Discount Codes applied in the Box Office.

Written by Erne M
Updated over a week ago

Send Tickets to Multiple People with Group Sales

Send the same order to multiple customers at once using Group Sales in the Box Office.

Written by Erne M
Updated over a week ago

Refunds and Exchanges

How to issue full or partial refunds, and exchange tickets from your audience member's Person page.

Written by Erne M
Updated over a week ago

Add Fees To Box Office Orders

Set a fixed fee to add to every ticket, pass, or item sold from your internal Box Office.

Written by Iddo Patt
Updated over a week ago

Eventive Box Office iPad App

Discover Eventive's native iOS app for box office sales and event check-in.

Written by Iddo Patt
Updated over a week ago