Box Office

Sell passes & tickets on location and over the phone.

8 articles in this collection
Written by Iddo Patt and Erne M

Introduction to Box Office

Issue paid and free tickets, items, passes, and more using the Eventive Box Office!

Written by Iddo Patt
Updated over a week ago

Create a Box Office Order For an Existing Customer

Use the Box Office to charge existing customers for new purchases over the phone or on-site.

Written by Iddo Patt
Updated over a week ago

How to Process a Free Ticket or Pass

Issue complimentary ticket and pass orders using Discount Codes applied in the Box Office.

Written by Erne M
Updated over a week ago

Send Tickets to Multiple People with Group Sales

Send the same order to multiple customers at once using Group Sales in the Box Office.

Written by Erne M
Updated over a week ago

Refunds and Exchanges

How to issue full or partial refunds, and exchange tickets from your audience member's Person page.

Written by Erne M
Updated over a week ago

Add Fees To Box Office Orders

Set a fixed fee to add to every ticket, pass, or item sold from your internal Box Office.

Written by Iddo Patt
Updated over a week ago

Sell Rush Line Tickets

Use Rush Line mode on Eventive Scanner or the Eventive Scanner App to sell last minute tickets at the door, with automatic oversell.

Written by Iddo Patt
Updated over a week ago

Eventive Box Office iPad App

Discover Eventive's native iOS app for box office sales and event check-in.

Written by Iddo Patt
Updated over a week ago