Box Office

Sell passes & tickets on location and over the phone.

9 articles in this collection
Written by Iddo Patt and Erne M

Introduction to Box Office

Get to know you way around the Eventive Box Office.

Written by Iddo Patt
Updated over a week ago

Create a box office order for an existing customer

Use the Box Office to charge existing customers for new purchases over the phone or on-site.

Written by Iddo Patt
Updated over a week ago

Refunds and Exchanges

How to issue full or partial refunds, and exchange tickets, from your audience member's person page.

Written by Erne M
Updated over a week ago

Eventive Box Office App for iPad

Discover Eventive's native iOS app for box office sales and event check-in

Written by Iddo Patt
Updated over a week ago

Rush Line

Use rush line mode on Eventive Scanner or the Eventive Scanner App to sell last minute tickets at the door, with automatic oversell.

Written by Iddo Patt
Updated over a week ago

How to Process a Free Ticket or Pass

The easiest way to issue a complimentary ticket or pass order is using Discount Codes applied in the Box Office.

Written by Erne M
Updated over a week ago

Optional Box Office Service Fee

Set a fixed fee amount to charge on every item sold at the box office to cover service fees and box office expenses.

Written by Iddo Patt
Updated over a week ago

Group Sales

Want to issue the same tickets to many different people at once?

Written by Erne M
Updated over a week ago

Eventive Terminal

Eventive's most modern, secure, customer friendly point of sale (POS) option allows contactless and chip payments along with card swipes.

Written by Iddo Patt
Updated over a week ago