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Box Office
Sell passes & tickets on location and over the phone.
9 articles in this collection
Written by
Iddo Patt,
Erne M,
and
Kimberley Busato
Introduction to Box Office
Issue tickets, items, passes, group sales, passholder redemptions at the onsite point of sale or in your back office or call center.
Written by
Kimberley Busato
Updated over a week ago
Using Box Office in Web Mode
Web Mode is a light streamlined view for efficiently processing volume orders, great for call centers and concierge guest services.
Written by
Iddo Patt
Updated over a week ago
Using Box Office in POS Mode
For venue point of sale use, efficient point and click sales of tickets, concessions and merch with our intuitive graphic interface.
Written by
Kimberley Busato
Updated over a week ago
Create a Box Office Order For an Existing Customer
Use the Box Office to charge existing customers for new purchases over the phone or on-site.
Written by
Iddo Patt
Updated over a week ago
How to Process a Free Ticket or Pass
Issue complimentary ticket and pass orders using Discount Codes applied in the Box Office.
Written by
Erne M
Updated over a week ago
Send Tickets to Multiple People with Group Sales
Send the same order to multiple customers at once using Group Sales in the Box Office.
Written by
Erne M
Updated over a week ago
Refunds and Exchanges
How to issue full or partial refunds, and exchange tickets from your audience member's Person page.
Written by
Erne M
Updated over a week ago
Add Fees To Box Office Orders
Set a fixed fee to add to every ticket, pass, or item sold from your internal Box Office.
Written by
Iddo Patt
Updated over a week ago
Eventive Box Office iPad App
Discover Eventive's native iOS app for box office sales and event check-in.
Written by
Iddo Patt
Updated over a week ago