The next tab to explore after clicking Launch Configurator from your event bucket settings page is the Donations tab.

If donations are enabled via "Site Features" on your Event Bucket Settings page, the following settings control how your Donate page appears.

Configurations made in the Donations tab affect:

To customize the donation amounts presented at checkout for virtual events, go to the Virtual tab in the Configurator. Donation settings configured in the Donations tab do not apply to virtual events.

Below you will find detailed descriptions of all the settings you can configure in the Donations tab:

When selected, the option to add a donation to a standalone ticket purchase will appear at checkout for physical events.

The default is "Donation to [Your Event Bucket Name]"

Shown underneath the "Donation to X Organization" label. The default language is "Please support our organization with an optional donation."

Inline donation levels to recommend. Customize the suggested donation amounts shown at checkout. This only applies to physical events.

Three amounts are shown as default, but you can add or remove suggested donation amounts by clicking DELETE LEVEL and/or the white ADD ANOTHER LEVEL button.

Please note that you cannot remove the $0 option or the "Other" option.

The title displayed at the top of your Donate page (yourfestival.eventive.org/donate).

Content to include in the Donate page. This content will appear under the page title and above the donation amount buttons. You can include text, images, and links.

Donation levels to offer on your Donate page. Four amounts are shown as default, but you can add or remove suggested donation amounts by clicking DELETE LEVEL and/or the white ADD ANOTHER LEVEL button.

Select this box to add the "Other" button to your Donate page, so your audience can donate a custom amount. Remember, you cannot remove the "Other" button for donations at checkout, but you can remove/add it on your Donate page.

​​When enabled:

When disabled:

Message shown on the website to customers after making a donation. The default language is, "Your donation has been received. Thank you for your support."

An additional message that appears in the order confirmation email when a customer makes a donation. You can customize this to include text, graphics, and links.

Select "Require mailing address for donations" if you want to require that your customers provide their mailing addresses when making donations.

After a customer clicks "Buy" on their first ticket order without adding an inline donation, show a prompt asking them to add a donation. Will only be shown once, the first time a new user buys a standalone ticket.

The default text is "One more thing..." but you can customize it.

The default text is "Please consider adding an optional donation to support our organization (we won't ask again)" but you can customize it.

Select this to attach a separate receipt with donation information for income tax purposes to the donation confirmation email.

Charity name, address, registration number, etc. to include on a donation receipt. Applicable only if you select "Attach donation receipt" (see above).

City where donation was receipted, for instance, the city where your non-profit is located. Applicable only if you select "Attach donation receipt" (see above).

Upload an image of a signature to include on your donation receipt if you so choose. Rescaled to 30px nominal height on receipt. Applicable only if you select "Attach donation receipt" (see above).

Only issue receipts for donations greater than this amount. Leave as $0.00 if you want a donation receipt to be sent for all donations. Applicable only if you select "Attach donation receipt" (see above).

Select "Include mandatory CRA info" only if your non-profit organization is based in Canada.