Looking for extra support from the Eventive team both before and during your virtual, in-person, or hybrid event? Learn more about our available Support Add-On options!

Premium Support

Cost: $1,800 // Billing: Monthly

Premium Support includes a 1-hour service guarantee and weekly 1-hour expert consultation on a live call with our team. You can enroll for just the month of your festival or event, or for longer time periods. Premium Support is billed month-to-month, and you can start on any date to enroll in support when your organization needs it most (i.e. October 10th-November 9th).

  • Dedicated account manager from our Organizer Success Team

  • Up to 4 hours of one-on-one video conference meetings

  • Exclusive access to Eventive‚Äôs Premium Support online chat, open 9am - 9pm EST, 7 days a week, with a guaranteed first response time from a chat support agent within 1 hour.

Ready to get started? Please send us a message via the message icon or email sales@eventive.org.

Custom Premium Support Packages

Need more support? We also offer additional concierge support beyond the Premium Support level if desired. Custom Premium Support can include but is not limited to site design, operations, box office management, and more!

Custom support options include:

  • Full concierge setup

  • On-site box office management

  • Eventive Staff on call during your event to ensure maximum support and troubleshooting

  • And more!

To design your custom Premium Support package, send us a message or email sales@eventive.org.

Livestream Supervision

Cost: $250 // Billing: Per Livestream Event

Livestream Supervision ensures that an Eventive Team Member will connect your livestream and provide live event supervision and support. This service is provided only for Eventive Livestreams, and not livestreams to any external destinations.

To add on Livestream Supervision, please send us a message or email sales@eventive.org.

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