Financials & Payments

Everything money: from our fees to how revenue gets to your bank account.

Theo Patt avatar Erne M avatar Daryn Z avatar +2
12 articles in this collection
Written by Theo Patt, Erne M, Daryn Z and 2 others

Guide to Understanding the Financial Process

Learn about transaction fees, passing fees onto your customers, refunds, DRM unlock fees, deferred fees, and more.
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Written by Daryn Z
Updated over a week ago

Transaction Fees

Explanation of the Eventive credit card transaction fee in all available currencies, plus fees on donations, items, and refunds.
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Written by Theo Patt
Updated over a week ago

Deferred Fees

Deferred fees are DRM unlock fees on free virtual tickets and passholder reservations.
Erne M avatar
Written by Erne M
Updated over a week ago

How Fees Are Calculated

A detailed look at how to compute fees charged on the Eventive platform.
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Written by Theo Patt
Updated over a week ago

Getting Paid

How sales revenue reaches your organization.
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Written by Theo Patt
Updated over a week ago

Understanding Your Invoice

What do the line items on my invoice mean?
Daryn Z avatar
Written by Daryn Z
Updated over a week ago

Donation Data, Fees & Reporting

How to collect, navigate, and view your donor & donation data.
Daryn Z avatar
Written by Daryn Z
Updated over a week ago

List of DRM Unlock Fees

A list of DRM unlock fees in all the currencies we currently offer.
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Written by Meredith Finch
Updated over a week ago

Supported Currencies

A list of all currencies available when selling tickets, passes, items, and more on Eventive.
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Written by Theo Patt
Updated over a week ago

Credit Card Disputes

How Eventive manages credit card disputes from audience members, and tips to avoid them in the first place.
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Written by Meredith Finch
Updated this week