The next tab to explore after clicking Launch Configurator from your event bucket settings page is the Virtual tab.

Configure your Eventive Virtual Catalog and Watch pages. This tab and its settings will only apply if your organization has activated Eventive Virtual.


Below you will find detailed descriptions of all the settings you can configure in the Virtual tab:

Virtual watch site name: The name of your virtual watch site. Displayed above the title on every virtual screening watch page.

Color theme: Choose a theme to customize the look-and-feel of your virtual watch site. You can choose between Default, Dark Blue, and White.

NOTE: You cannot change the background color of your Virtual Catalog or Watch pages beyond these 3 options.

When Default is selected:

When Dark Blue is selected:

When White is selected:


Header Graphic: Upload a graphic to use as the Virtual Catalog page header (highly recommended!)

Header logo alternate display: Select "Yes, show header graphic as a full-width banner" to make the image you uploaded under Header Graphic display as a full-width banner across your Virtual Catalog page.

Google Analytics tracking ID: Use your own Google Analytics account to track page views and purchase events on your virtual catalog. Enter your account ID in the "UA" format (for example, UA-12345-6) then edit your tracking and logging settings/scripts in your Google Analytics dashboard. Click here to read Google's resource on how to find your "UA" Tracking ID.

Facebook Pixel tracking ID: If specified, automatically log page views and purchase events to your Facebook Pixel. Click here to read Facebook's resource on how to set up Facebook Pixel. Please note, you only need the Facebook Pixel ID (not the full code) to add Pixel tracking to your Virtual Watch Site.

"Back" button text: Shown in the upper righthand corner of the site, to take users back to your main site or any destination you specify.

If nothing is written here, the default text that will appear on your Virtual Catalog and Watch pages is "Back to Festival Site," but you can customize it to whatever you'd like!

"Back" button destination: Write a full URL (http://...) of where you want this button to take your audience. If nothing is written, the button will link to your Eventive site - yourevent.eventive.org.

Show catalog tab: By default, "Yes, show a tab for Catalog" is selected. Leaving this selected means a "Catalog" button will display in the top left corner of your Virtual Catalog and Watch pages.

Catalog tab title: You will see this option as long as "Yes, show a tab for Catalog" remains selected. You can rename the button to say something other than "Catalog" if you wish, such as "Virtual Catalog" or "Virtual Theater".

Lead text on catalog page: The default text is "Welcome to the [Your Event Bucket Name] Virtual Festival!" but you can customize it.

Body text on catalog page: The default text is "Explore our on-demand catalog here, and head over to the Live Streams tab to see what's coming up." but you can customize it.

Show livestreams tab: By default, "Yes, show a tab for Live Streams on my site" is selected. Leaving this selected means a "Live Streams" button will display in the top left corner of your Virtual Catalog and Watch pages.

Body text on livestreams page: You will see this option as long as "Yes, show a tab for Live Streams" remains selected. The default text is "Here's what's coming up soon. Can't make it? No sweat. Many live streams will be available for on-demand viewing as well." but you can customize it.

Show search tab: By default, "Yes, show a tab for Search on my site" is selected. Leaving this selected means a "Search" button will display in the top left corner of your Virtual Catalog and Watch pages.

Custom message to include in content creator upload invitation emails: Optional custom message to be displayed at the beginning of the upload invite email.

Donations at checkout: By default, "Yes, ask for donations at checkout" is selected. Leaving this selected will prompt the customer for an optional donation at checkout when unlocking a virtual ticket, regardless of whether you have "Accept donations on site" selected on your main Event Bucket settings page.

If "Yes, ask for donations at checkout" is selected:

Checkout donation request message: Displayed during the checkout process if "Yes, ask for donations at checkout" is selected. The default text is "Support [Event Bucket Name] and cover our streaming costs with an optional donation." but you can customize it.

Recommended donation levels: Inline donation levels to recommend at checkout (for virtual screening tickets only) if "Yes, ask for donations at checkout" is selected. To fit on the user's screen, we recommend no more than 3 options here. If you add more options, the user experience will be significantly degraded.

The default levels are $2, $5, and $10. Please note, you cannot remove the $0 or "Other" levels.

Customize pre-order text: Customize all the messaging used regarding pre-orders on your virtual watch site.

Click "Yes, customize it" to enable the customization of:

Pre-order button label: Shown when there are tickets available on a pre-orderable virtual screening. The default text is "Pre-order now" but you can customize it. If the ticket bucket price is $0, the button will say "Pre-order now for free" by default.

Pre-order sold out button label: Shown when there are no more tickets available for the current customer on a pre-orderable virtual screening. The default text is "Pre-orders sold out" but you can customize it.

Customize online balloting text: Customize all the messaging used regarding balloting on your virtual watch site.

Click "Yes, customize it" to enable the customization of:

Balloting intro sentence: Shown in bold to all users on virtual screenings that have ballots enabled. The default text is "This virtual screening is eligible for audience awards!" but you can customize it.

Balloting unlock to vote: Shown after the intro to anyone (logged in or logged out) who has not yet unlocked the program. The default text is "Unlock it to cast your vote." but you can customize it.

Balloting watch to vote: Shown after the intro sentence for audience members who have unlocked the screening but not yet watched it. The default text is "Watch it and then cast your vote here." but you can customize it.

Balloting vote instruction: Text displayed on the ballot for audience members who have unlocked and watched the program. The default text is "[Film Title]: Cast your vote on this film for our audience awards." You cannot remove the Film Title from the ballot text, but you can customize "Cast your vote on this film for our audience awards."

Balloting film not eligible: Shown to audience members when viewing an unballoted film that is contained within a balloted program. The default text is "You're eligible to vote, but this particular film isn't balloted. Try selecting another film in the program." but you can customize it.

Balloting closed message: Shown to all audience members whenever online balloting is set to "closed" in Balloting --> Setup Ballots. The default text is "The voting period has closed. Stay tuned for the results!" but you can customize it.

Customize order confirmation emails: Add additional content to order confirmation emails for virtual unlocks and pre-orders.

Click "Yes, customize it" to enable the customization of:

Custom unlock email confirmation content: Added to all virtual screening unlock confirmation emails in addition to default system message. You cannot remove any default Eventive text in unlock email confirmations, but you can add additional text, images, and/or links here.

Any text you add here will be applied to ticket confirmations for ALL virtual events in your event bucket. To add custom text to order confirmation emails for a specific virtual screening, do so by selecting "Add custom message to confirmation email" in the virtual screening editor.

Custom pre-order email confirmation content: Added to all virtual screening pre-order confirmation emails in addition to default system message. You cannot remove any default Eventive text in pre-order email confirmations, but you can add additional text, images, and/or links here.

Show mailing list opt-in: Click "Yes, show mailing list opt-in" to enable the customization of:

Custom mailing list opt-in message: Shown at time of order for virtual screenings. The default text is "Yes, please add me to your mailing list." but you can customize it. The opt-in box is selected by default unless you select "Default mailing list opt-in to 'not-opted-in'".

Default mailing list opt-in to "not-opted-in": Select this box in order to require users to manually opt-in to your mailing list on every order.

Custom organization avatar in live chat: Upload an image here to show a graphic next to your organization's name in the live chat during livestreams.

Custom organization name in live chat: Customize the name shown in the live chat during livestreams. If nothing is added here, your Organization name is shown.


Hide "Virtual Festival" tab from main event bucket site: By default, a button linking to your Virtual Catalog is included at the top of your Schedule and Film Guide pages.

When "Yes, hide it" is selected:

When "Yes, hide it" is not selected:

"Virtual Festival" tab label on main event bucket site: This option appears as long as "Yes, hide is" is not selected. Customize the text used on the button linking to your Virtual Catalog. The default text is "Virtual Festival," but you can customize it.

Standalone ticket sales disabled error: Customize the error message displayed when a non-passholder tries to unlock a virtual screening when standalone ticket sales are disabled (via Event Bucket Settings, or Virtual Screening settings). The default message is "Sorry, this screening is not currently available for standalone unlocks."

Optional catalog footer graphic: Upload a banner-style image to be displayed at the bottom of your Virtual Catalog page (watch.eventive.org/youreventbucket). The image will be displayed full-width against your site background.


Optional screening page footer graphic: Upload a banner-style image to be displayed at the bottom of each individual virtual screening page. The image will be displayed full-width against your site background. The image you upload here will be a footer graphic across all virtual screening watch pages. You cannot add a graphic to only display on certain virtual screening watch pages.

To replace the Eventive logo from the top left corner of your Virtual Catalog and Watch Pages:


1. On your Event Bucket Settings page, click the "Show Advanced Editor" button
2. Scroll down through the Advanced Editor window until you see "virtual_festival_hide_eventive_logo": false, (normally found around line item 300-350)
3. Change the word false to true, so it says "virtual_festival_hide_eventive_logo": true,
4. Click Save Changes

After clicking Save, go to the Virtual tab in the Configurator, and you'll now see the option called Replacement for Eventive logo:

Please note that the logo is linked to your Virtual Catalog page, and that URL destination cannot be changed. As a reminder, the "Back to festival site" button can be customized with any URL of your choosing in the Virtual tab of the Configurator.

Up next: Misc tab!

Did this answer your question?