Create a Pass Bucket for each type of Pass you wish to sell or issue at your festival or event!

Below is an overview of the basics. Make sure you read our more in-depth article about creating passes, and watch our Create a Pass Bucket video, too!

Create and Name Your First Pass Bucket

  1. Navigate to your event bucket from your Dashboard

  2. Click "Pass Buckets" in the lefthand navigation

  3. Click "Create new pass bucket"

  4. Enter a pass bucket name and price

  5. Click "Save Changes"

Create a Pass Rule

Pass rules are how you provide discounted or free tickets to passholders. In order for a pass bucket to function, at least one pass rule MUST exist!

Below is how you'd create an All Access Pass -- a pass that allows passholders to redeem one free ticket to every event:

  1. Select the Pass Rules tab from within the Pass Bucket editor

  2. Click "Add new rule"

  3. Under "Target," select "Apply to all ticket buckets"

  4. Under "Result," write "100" in the "Percent off" field

  5. Select "Only allow one ticket per event per pass"

  6. Click Save

For a more in-depth look at pass rules, check out this article.

Collect Information From Passholders

You can collect any additional information you'd like from passholders - such as mailing address or phone number - via the Supplementary data tab.

Customers enter this information at checkout, and can update their responses at any time. You can also view & edit responses via your Dashboard.

  1. Select the "Supplementary data" tab within the Pass Bucket editor

  2. Click "Add new field"

  3. Select a field type and enter a label and description

  4. Click "Save fields"

Learn more about collecting supplementary data.

NOTE: We already automatically collect passholder names and emails at the time of purchase, so you don't need to add that as a supplementary data field.

Sell Your Pass

By default, newly-created pass buckets are private and not visible for public sale. Learn about the many ways you can sell both your public and private passes here!

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