Congratulations! Your event has wrapped! We're so glad you chose to partner with Eventive.
Now what?
There's nothing you're required to do on Eventive once your festival or screening series ends, but we have a number of suggestions to help tie up any loose ends!
Our wrap-up suggestions:
1. Check that all virtual screening availability windows have an end date and all livestreams are stopped.
2. For in-person events, ensure all rented equipment and appropriate cords, chargers, and ports are safely returned to Eventive. If you have misplaced your return label please reach out to support@eventive.org. For each day your equipment is returned late, a $50 late fee will be added for each item.
3. Change your Event Bucket Mode to Archived to or All sales disabled to disable ticket and pass sales. Archived Mode will move your event bucket to the "Archived" section of your Dashboard.
Archiving past event buckets, rather than deleting past event buckets, is a good practice as it cleans up your dashboard while preserving all of your attendance and transactional data and analytics from past events for future reference.
When archiving an event bucket, please be sure that it has a subdomain. If an event bucket does not have a subdomain, you will be unable to archive it.
Note: If your festival uses the same subdomain each year (ie. funfest.eventive.org) and you need to free up the "funfest" subdomain from an old event bucket for use on the next edition of your festival, consider modifying the subdomain on the old event bucket by adding the year to the subdomain on the old event bucket (ie. change it to funfest2023.eventive.org).
What happened to the "Delete Event Bucket" Button?
In the last few years we have encountered situations where organizers have either accidentally deleted an event bucket or intentionally deleted an event bucket not realizing that hey would need it in the future. Reasons for not deleting your event buckets include the preservation of financial data or saving your setup work so that a past event bucket can be duplicated to create the framework for a new event bucket. Rather than deleting an event, we recommend archiving event buckets instead.
What if I really need to delete an event bucket?
Event buckets can be deleted by submitting a request for event bucket deletion via Eventive Support Chat by clicking the blue chat icon in the bottom right corner of your Eventive Dashboard. You may be asked to confirm your reason for deleting an event bucket.
Should you choose to delete an event bucket, and you change your mind for any reason, you may only do so up to 14 days from the day of deletion and restoring a deleting an event bucket is subject to a fee.
4. Get in touch with your audience! Curious to gather feedback, communicate about future events, and generally understand how things went? Use our Mailings tool to send messages to all attendees or select groups. Including a link to a post-event survey is always a good idea!
5. Read our collections of Reporting and Financial Help Articles to find more information about payments and financial data.
6. Final payouts and invoices should be issued in the next few weeks.
7. Start planning your year-round catalog!