Use Pass Rules to set up the benefits for each pass bucket. Create pass rules for item orders to add benefits to a pass that enable discounted or free item bucket orders via the box office.

Looking to add benefits for free or discounted tickets? Click here to read about creating pass rules for ticket orders.

Pass rules for item buckets allow your passholders to order discounted or free items from your box office. Pass rules for items are compatible with both the Eventive dashboard box office and the Box Office App.

Pass rules for items only apply to item buckets that have fixed prices, they don’t apply to items with variable prices (like donations).

In the sample image below, you will notice that the Poster (a fixed price item) is discounted by 25%, and the Donation (a variable priced item) remains unaffected.

Add a Pass Rule

To create or edit pass rules, select Pass Rules from the blue bar at the top of the Pass Bucket settings page, then click Add new rule.

When you click “Add new rule” a new rule block will be added to the page. Click edit to start configuring the rule.

Rule Name

By default, the pass rule will be called “Pass Rule #” (where the number represents the sequence in which the pass rules were created.

It is best practice to name your pass rules something descriptive that will help you understand them at a glance.

Example: for a 10% off discount on Concessions, you might call the rule something like “ITEMS - 10% OFF - Popcorn & Drink Combo”

For global rules, you might also include an abbreviation for the event bucket that the rule applies to in the Rule Name.

A good descriptive name will be easily scannable, help you put your rules in the right order and help anyone proofing your pass rules understand what the intended purpose of the rule is.

When editing your pass rules, if you change the result, be sure to reflect that change in your Rule Name as well so that they always match.

Example: If you change your Item Discount from 10% off to 15% off, be sure the change the rule name from “ITEMS - 10% OFF - Popcorn & Drink Combo” to ““ITEMS - 15% OFF - Popcorn & Drink Combo”

Pass Rule Type

Under "Type," select “Item orders”. This will allow you to create a rule for free or discounted items.

If you are interested in creating rules for Ticket orders or Pass Orders, please visit our other pass rule articles for information on Pass Rules for Ticket Orders and Pass Rules to Order Other Passes.

Pass Rule Target

Under "Target," you will specify to which items the rule can be applied to.

You can select “Apply to all item buckets”, or you can select the item buckets to include in the rule.

Note: For item buckets with variable price items, even if an item bucket containing a variable priced item is added to a pass rule, the variable price item will not be modified by the pass rule. Similarly, checking apply to all item buckets will not discount variable priced items, by default they are excluded from being targeted by a pass rule.

Pass Rule Result

You MUST specify a result or the pass rule will have no effect on the price of the item!

Select either:

Percent off (0 - 100) of the list ticket price for matched events
Dollars off of the list ticket price for matched events

Use Restrictions

Number of target items per pass: Restrict the number of items that the discount can be applied to. If unlimited, the discount can be applied to every item order a customer places through the box office. If you specify a quantity of items per pass, then the rule will apply until the benefit is used up and then the discount will no longer apply.

Note: this is a per item discount, not a per order discount.

Example: A membership is configured to allow 5 discounted concession items and those concession items are Soda, Popcorn and Candy – each is set up as its own item bucket, with a fixed price and 1 portion is equal to 1 item. In this case, a member could use their discount for 2 sodas, 1 popcorn, and 1 candy and still have 1 use of their discount left to apply to their next trip to your cinema.

Other Restrictions

Restrict based on the current time (when the pass is used to place the order): Select this to set the start and end time for which the pass rule is active and able to be applied to orders. By making some pass rules active before others can help automate sales in situations where certain passholders may have preferred access to item discounts. Perhaps you might consider using a timed discount when pre-selling your merchandise items or at the end of a festival to clear any remaining inventory.

Global Rule

Checking this box allows you to apply this pass rule to event buckets other than the one in which it was created. This is especially useful for applying membership benefits added in membership event buckets to a specific year's festival or event.

Save Changes

When you finish creating a rule or editing a rule, click Save to record the change. Clicking save will close the editing window for that rule. A summary of the rule will now be displayed on the pass rules page.

To exit the rule editing window without saving your changes, click “Close”.

Create Multiple Rules

Create an unlimited number of pass rules and they will be combined, or "stacked." For example, a 50% off discount from one rule + a 25% off discount from another = 75% off total. Pass rules are applied in order, so you can control a cascade of benefits however you choose to design them.

Re-order Pass Rules

If you discover that the order of your pass rules needs to be changed, so that the benefits and restrictions apply properly in sequence, you can change the order of your pass rules by clicking the arrow buttons that are located next to the “Edit” button in the pass rule list, or next to the delete button in the pass rule editing window.