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Create Pass Rules to Order Other Passes

Create pass rules that specify how customers can use their passes to order other passes.

Iddo Patt avatar
Written by Iddo Patt
Updated over a week ago

Use Pass Rules to set up the benefits for each pass bucket. Create pass rules for pass orders to allow passholders to redeem additional passes at a discounted or free rate.

Looking to create a pass that gives free or discounted tickets? Click here to read about creating pass rules for ticket orders.

Watch our Creating Pass Buckets video!

Add a Pass Rule

To create or edit pass rules, select Pass Rules from the blue bar at the top of the Pass Bucket settings page, then click Add new rule.


When you click “Add new rule” a new rule block will be added to the page. Click edit to start configuring the rule.

Rule Name

By default, the pass rule will be called “Pass Rule #” (where the number represents the sequence in which the pass rules were created.

It is best practice to name your pass rules something descriptive that will help you understand them at a glance.

Example: for a 15% off discount on a pass order, you might call the rule something like “PASS - 15% - Festival All Access Pass”

For global rules, you might also include an abbreviation for the event bucket that the rule applies to in the Rule Name.

A good descriptive name will be easily scannable, help you put your rules in the right order and help anyone proofing your pass rules understand what the intended purpose of the rule is.

When editing your pass rules, if you change the result, be sure to reflect that change in your Rule Name as well so that they always match.

Example: If you change your Pass Discount from 15% off to 10% off, be sure teh change the rule name from “PASS - 15% - Festival All Access Pass” to “PASS - 10% - Festival All Access Pass”

Pass Rule Type

Under "Type," you'll specify whether the pass rule will apply to Ticket orders - for free or discounted access to tickets (learn more about Ticket Order pass rules here), or Pass orders - if the pass entitles users to discounted or free access to buy other passes.

Pass Rule Target

Under "Target," you will specify to which pass buckets the rule should be applied.

Select Apply to all pass buckets, or specify the pass buckets that this rule will apply to in the dropdown menu.

For example, if all passholders from Cool Pass Bucket can receive 50% off purchases of Awesome Pass Bucket, you would specify Awesome Pass Bucket as the "target" from the dropdown menu.

Pass Rule Result

You MUST specify a result in this section, or the pass rule will have no effect on the price of buying other passes. Select either:

  • Percent off (0 - 100) of the list price for selected passes

  • Dollars off of the list price for selected passes

Only add one result! If you add a number under "Percent off," leave the "Dollars off" line blank.

Use Restrictions

  • Number of target passes per pass: Limit the number of passes that can be ordered with this pass rule. If you leave the line blank, passholders can use this pass to redeem an unlimited number of discounted passes.

Virtual Screening Restrictions

Select "Bypass geographic restrictions" if you've created any Ticket Order pass rules and want this pass to unlock tickets for all virtual screenings regardless of any geographic restrictions in place. Learn more here.

Global Rule

Checking this box allows you to apply this pass rule to event buckets other than the one in which it was created. This is especially useful for applying membership benefits added in membership event buckets to a specific year's festival or event.

Save Changes

When you finish creating a rule or editing a rule, click Save to record the change. Clicking save will close the editing window for that rule. A summary of the rule will now be displayed on the pass rules page.

To exit the rule editing window without saving your changes, click “Close”.

Create Multiple Rules

Create an unlimited number of pass rules and they will be combined, or "stacked." For example, a 50% off discount from one rule + a 25% off discount from another = 75% off total. Pass rules are applied in order, so you can control a cascade of benefits however you choose to design them.

Re-order Pass Rules

If you discover that the order of your pass rules needs to be changed, so that the benefits and restrictions apply properly in sequence, you can change the order of your pass rules by clicking the arrow buttons that are located next to the “Edit” button in the pass rule list, or next to the delete button in the pass rule editing window.

Next Up

Create as many pass rules as you'd like, and make sure you Save each one. You can always modify/delete rules as desired.

If you've just finished creating a pass, you'll probably want to list it for sale on your public site! Learn how.

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