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Tips & Tricks: Managing Events in a Pandemic

Keep your community safe as you return to in-person events.

Iddo Patt avatar
Written by Iddo Patt
Updated this week

As we all know, COVID has introduced tremendous uncertainty in planning events over the last two years. It’s also provided a sobering reminder of how important the health and safety of our staff and audiences are. Here are some of the ways Eventive can help.

Communications

  • Mailings can be used to communicate with all of your audience and to target specific events.

  • Confirmation emails for pass and ticket orders with customizable language.

  • Under the Tickets and Misc tabs in the Configurator, there are options to add important and helpful messaging to Tickets and Ticketing pages.

  • Under Manage Account, you can be notified when an event reaches 80 percent capacity. This will give you a heads-up on events that may need extra focus, especially in case of reduced capacities.

In-Person Events

  • Within each Physical Event you can require a phone number to assist with contact tracing.

  • There’s also the option to add your COVID protocols to the waiver and terms. Before the transaction can be completed, the audience member will have to agree.

Passes

  • In Advanced Settings, you can require a pass to be checked in before it can be scanned at the door. This allows for confirming whether patrons meet the requirements - plus they won’t have to be checked over and over again.

  • In the Passes tab in Configurator, there are multiple places for additional messaging.

For a deeper dive, check out Tips & Tricks: Increasing Safety at Events.

As always, you can find more information on this topic and many others in the Eventive Help Center.

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