To view your Physical Event
To view your Physical Event:
Click “Physical events” in the left hand navigation bar in your desired event bucket
In the “Actions” column on the far right side of the screen, click “View”
The Physical Event overview
Once you have clicked “View” next to the Physical Event of your choice, you will see a blue navigation bar, which contains 3 headings, near the top of the screen.
The navigation headings are; Insights, Tickets, and Exports.
Event Insights
After clicking “View” next to the physical event of your choice, you are taken directly to the Event Insights page.
The Event Insights page will give you a quick overview of the sales activity of a single physical event in your event bucket.
Event Insights include:
The name of the event
The event’s venue
The event date along with the start and end times of the event
The number of total number of tickets issued
A breakdown of how many passholder tickets, complimentary tickets and standalone tickets issued to the screening
The net revenue earned from standalone ticket sales
A table which summarizes the sales activity for the event by ticket bucket as well as by ticket bucket variant, which is also downloadable as a .csv
Using a checkbox, this table can be further segmented by sales channel (web, box office, and rush line)
NOTE: Pass Sales revenue is not tracked with each individual screening. Pass Sales revenue is tracked in the Pass Sales Analytics report and can be found in the Analytics section of each event bucket.
Tickets
To access the Tickets page, click “Tickets” in the navigation bar at the top of the page.
The Tickets page will show you:
A ticket sales graph that shows you the number of tickets sold each day from the time that your event started accepting orders
The number of total number of tickets ordered
The number of tickets scanned
The ticketholders list
The ticketholders list contains the following details for each ticket issued to the physical event:
The ticketholder’s name
The name of the ticket bucket the ticket was issued from
The date and time the ticket was ordered
The scan date of the ticket
A series of possible actions including transfer, exchange, mark as scanned and delete
NOTE: access to the full list of available actions in the Actions column of the ticketholders list may be limited according to the role assigned to you. For more information on roles, please refer to our article Explanation of Roles and Permissions.
NOTE: once a ticket is marked as scanned in the Eventive Dashboard, currently there is not an action to unmark as scanned within the Eventive Dashboard. If you need to 'unscan' a ticket, you can do so using the check-in feature in the Eventive Box Office App.
Exports
To access the Exports page, click “Exports” in the navigation bar at the top of the page.
The exports page includes a number of reports that can be downloaded relating to this specific physical event.
Available exports include:
The attendees list in .PDF format
The attendees list in .CSV format
All tickets in .PDF format (these tickets will render as full page tickets)
A list of scanned attendees in .CSV format
All ledger transactions related to this specific physical event in .CSV format
Copy Public Link
To quickly copy the URL to the Eventive Native Site for this specific physical event, click the “Copy Public Link” button. This button is available when Viewing a physcial event in your Eventive dashboard when you are looking at the event insights, ticketholders list or exports page.
Copy public link can be handy for quickly:
sharing a direct link to the physical event with your customers
copying the link to add to a social media post or a mailing
copying the link to add to your website either as a link or as a button
copying the link to add to Eventive’s embed code so that you can embed a specific page from your Eventive Native site into your own website
Viewing the Physical Event on your Eventive Native Site
To go directly to this specific physical event on your Eventive Native Site, click “View Live”. Viewing the live page on your Eventive Native Site can be helpful when you’ve just created a physical event, or if you have recently edited your event to ensure that all details are being displayed correctly for your audience. This button is available when Viewing a physcial event in your Eventive dashboard when you are looking at the event insights, ticketholders list or exports page.
Editing your Physical Event
You can access your physical event settings by clicking the “Edit” button in the top right corner of the screen. Clicking the edit button will take you to the same settings page that you used to create your physical event where you can make any required changes to the event’s configuration. This button is available when Viewing a physcial event in your Eventive dashboard when you are looking at the event insights, ticketholders list or exports page.